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Host Tip of the Week: Communication Part 2

Global Immersions Recruiting - Monday, April 29, 2019

The Host Tip theme this week is communication focusing on improving communication strategies within the home. An integral part of the homestay experience is making our visitors feel as comfortable in the home as possible. Although visitors are in a new country and are surrounded by the unfamiliar, our goal is for our hosts to create a home away from home. One of the best ways to ensure this kind of relationship is to manifest forms of effective communication with our visitors!


 


Written Instructions:
As our hosts can tell you, the visitors in our program come with a wide range of English language skills and capabilities. For those with lower levels of English comprehension, it is often easier for visitors to read written instructions versus having it verbally told to them by the host. An easy way to
accommodate all visitors is to label and/or provide written instructions and any necessary information on how to work appliances like the washer, dryer, and shower, etc. Anything in your home that you have to explain how to use and might not seem self-explanatory is worth taking the time to write down instructions.  The best part is, you only have to do it once. Try using Post-it Notes or a label maker to help you create instructions.

Use Simple Vocabulary: When providing written instructions or in everyday conversations use simple vocabulary. Slang and idioms are often not known to an English learner, especially a beginner, and can cause a lot of confusion and miscommunication. Many hosts tell us they use translation sites such as Google Translate or other translation apps to effectively communicate. These are just some of the useful tools to help both the hosts and visitors. Overall our advice is to find communication methods that work for you, your family, and your student to ensure a positive homestay experience!


As always, we want to hear what you're thinking. Share your recommendations and host tips with us by using #HomestayBoston or sharing with @globalimmersions!

 


Host Tip of the Week: Communication

Global Immersions Recruiting - Thursday, April 04, 2019


The Host Tip theme this week is communication. Just like in any relationship, communication with the student in your home is essential in order to manifest a healthy and productive homestay experience. Communication methods and skills are especially important when language and cultural barriers are in place in order to effectively convey important information. Therefore, having as many kinds of communication as possible, such as audio forms, written, and visual.

Here are a few tips from our hosts to help make communication with your student as easy as possible!



Prepaid "burner" Cell Phones: In the modern day, mobile communication methods are becoming more and more common to stay in touch with others. Some of our veteran hosts have found purchasing prepaid cell phones to be a useful homestay strategy. These phones are prepaid and can be refilled as needed when a new student arrives. The phone offers a way to communicate with hosts especially if the student is unable to use their international cell phone in Boston or only has Wifi. Most major companies such as Verizon, T-Mobile, or Sprint have pre-paid phone plans in Boston. Pre-paid SIM cards are also available at stores like CVS, Staples, and Walmart. Click this link for the best options in Boston. Ultimately this mobile communication strategy benefits both the host as well as the visitor and provides a safety net for the student in case of emergency!


Whiteboard: Whiteboards are a great visual communication method and can be easily customized and updated regularly to the information necessary for your house. For example, some hosts draw boxes where students can check "yes or no" to coming home for dinner each night of the week. Others have a weekly calendar for both the student and host family to list activities and/or events for planning purposes. This form of communication is straightforward and easy to interpret!


Messaging Apps: It is important to remember that our visitors come from all over the world which means that mobile apps used to communicate may be different from our own norms of iMessage and text messaging. Often it is helpful to download the app used in the country of the respective student to facilitate communication. For instance, most of Europe uses an application called WhatsApp to communicate informally between friends and family. Many of our hosts have learned that Japanese students use an app called LINE. Talk with your student about which apps they use to communicate.


Overall our advice is to find communicate methods that work for you, your family, and your student to ensure a positive homestay experience!



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